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发表于 2010-1-12 15:10:29
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re:给Kirkman客人的重要通知...
给Kirkman客人的重要通知 2010年1月7日
亲爱的Kirkman用户,
Kirkman提请大家注意,一家原材料卖主提供给Kirkman的甜菊(stevia)锑含量较高,可能是我们特殊需要的客人不能接受的。
有问题的甜菊只有两个批次被用于Kirkman几个产品之中。这些受高锑(antimony)含量影响的产品有:
1. 液体锌 – 代码 387/8和387/16
2. Super Nu-Thera 不含维生素A,D – 代码 447/454
3. DMAE 50mg咀嚼片 – 代码 489/90
4. Super Nu-Thera 橙味粉剂 – 代码 410/454
5. 复合维生素B加强剂粉剂 – 代码 399/7
6. TMG含亚叶酸与B12粉剂 – 代码 413/4 和413/8
7. 维生素C片剂 – 代码 389/100 和389/250
8. 及上述这7种产品的试用装
请立即停用上述产品,并将之消毁。您可要求Kirkman退款或换货,请与我们的客服部门联系。
锑含量的检测并不在原料供货商或营养品公司的要求范围之内,所以Kirkman也没有意识到这个问题,直至有两位医生客人自己作了金属检测发现问题才引起我们的注意。我们的实验室立即着手研究、迅速分离出两个问题批次的甜菊叶精华。Kirkman立刻停用受影响的甜菊,并停止发货被检测出锑含量高的产品。
这种情况将不会再发生,我们已经开始执行一项新的政策,即:应用于我们产品中的每一种原料将作锑检测。
对于因此一问题引起的任何不便,Kirkman深感抱歉。我们主动发布怀疑有问题的产品,我们觉得这么做是正确的。Kirkman决不敢损害她经营了60多年薄有名气的质量标准。
您诚挚的
Larry Newman
Kirkman集团技术与法规COO
以上由巫华梅于2010年1月10日译自Kirkman如下网页:http://www.kirkmanlabs.com/ 请以原文为准,英文原文如下:
NOTICE TO OUR CUSTOMERS: Jan. 7, 2010
Dear Kirkman Customer and Distributor,
It has come to Kirkman’s attention, that a raw material vendor has supplied Kirkman with stevia that has a higher content of antimony than may be acceptable for our special needs customers.
The problem is limited to only two lots of stevia, which were used in several Kirkman□ products. These products affected by the high antimony levels are:
1. Zinc Liquid - - Product # 387/8 and 387/16
2. Super Nu-Thera w/o A and D - - Product # 447/454
3. DMAE 50 mg. Chewable - - Product # 489/90
4. Super Nu-Thera Powder Orange - - Product # 410/454
5. B Complex Powder Pro Support - - Product #399/7
6. TMG w/Folinic and B-12 Powder - - Product #413/4 and 413/8
7. Chewable Vitamin C Tablets - - Product #389/100 and 389/250
8. Trial sizes of the above seven products
You should stop using these products, destroy them and request a credit or replacement from Kirkman□. Please call our customer service department to make this request.
Raw material suppliers or nutraceutical companies are not required to test for antimony levels, so Kirkman□ was not aware of this problem until two of our physician customers brought the issue to our attention as a result of their metal testing. We immediately had our laboratory research the issue. They quickly isolated the problem to two specific lots of stevia leaf extract. Kirkman□ immediately stopped using the affected stevia and stopped shipping products that tested out at high antimony levels.
So that this situation does not reoccur, we have implemented a new policy that every raw material we use in our products will be tested for antimony.
Kirkman□ apologizes for any inconvenience we may have caused because of this issue. We have instituted this voluntary action regarding the suspect products because we feel it’s the right thing to do. Kirkman□ will not compromise on the quality standards we have been known for throughout our more than 60 years of business.
Sincerely,
Larry Newman
COO Technical and Regulatory Affairs
Kirkman Group
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